Privacy Policy
Who we are
Mandy Queen PR is a public relations and marketing agency that helps businesses and individuals grow their business.
Overview
You can access information supporting you and your business by sharing your Personal Data with us.
This Privacy Policy describes how your Personal Data is collected and used by the Mandy Queen PR (the data controller).
It is your responsibility to review and understand this Privacy Policy before providing your Personal Data to us. You also should review our Terms and Conditions. If you do not accept and agree to the Privacy Policy and/or Terms and Conditions, please do not provide your Personal Data to us, access our websites, or choose our products and services.
Our Privacy Policy and Terms and Conditions will change from time to time. Modified policies will be posted on our websites. Each time they change, the version number displayed at the top of the page will also change. When you access or use our websites, Mandy Queen PR or otherwise engage with us, you accept and agree to the most current Privacy Policy and set of Terms and Conditions. It is your responsibility to be aware of any such changes.
Our websites contain links to other websites managed by third parties (including their use of cookies). As a user of links, it is your responsibility to understand those third parties’ privacy policies. Once you leave our websites using links, we have no control over information that is submitted to or collected by any third parties and are not responsible for other websites.
Collection of personal data
To provide our products, services, and websites and for the other purposes set out in the ‘Use of Information’ section below, we collect and process Personal Data from our members, customers, potential customers, and users of Mandy Queen PR-managed websites. We may collect information from you such as, but not limited to, your name, email address, mailing address, phone numbers, payment information, employment information, information related to your business and information about your use of our and third-party websites, products and services ("Personal Data"). You are not required to provide us with all of the Personal Data listed above, but if you do not do so, we may not be able to provide you with our products, services and information effectively. In certain circumstances, you will need to provide us with specific categories of Personal Data (including name, email address and payment information) to enter into a contract with us and for us to perform that contract.
Why we collect and how we use your personal data
We may use your Personal Data in, but not limited to, the following ways:
To provide you with timely information about PR and Marketing.
To provide our products and services to you and to manage those products and services as you use them. For example, we will send you reminders if the project or service has an expiration date or information about any developments.
To process payments from you (including, but not limited to payments for any products or services and other fees.
To process payments to you (including, but not limited to, refunds or the reimbursement of expenses).
To provide access to Mandy Queen PR benefits and restricted parts of our websites.
To enhance and improve our products and services and to request your participation in surveys, focus groups, or other initiatives which help us to gather information used to develop and enhance our products and services.
Internal purposes, such as website and system administration or internal audits and reviews.
To communicate with you regarding your products/services that may interest you.
To respond to your requests and enquiries.
To serve relevant advertisements when you visit our sites or other third-party sites (including social media platforms).
To comply with applicable law(s) (for example, to comply with a search warrant or court order) or to carry out professional ethics/conduct investigations.
From time to time we may provide statistics about the usage levels of our websites and other related information to reputable third parties. Still, these statistics will not include information which will allow you to be identified.
We may use the information you provide to us and which we obtain from other sources to better understand your interests so we can try to predict what other products, services and information you might be most interested in. This practice is called “profiling”, which we do to enable us better to tailor our interactions with you to make them more relevant and interesting.
We process your Personal Data for the above purposes on the following legal bases:
When it is necessary to comply with a legal obligation.
Where such processing is necessary to carry out our contract with you or to enter into a contract with you.
Our legitimate interests, in which it would be reasonable for you to expect us to process your Personal Data for the purposes of providing and enhancing the provision of our products, services and information. Included in this is the sharing of your Personal Data with Mandy Queen PR Freelancers, Partners and Suppliers acting on our behalf or we partner with who use it to support our activity to complete the services and projects we are working on your behalf. Their access to your data is subject to strict control and limited in most cases to single use.
The consent of the data subject.
We will retain your information for as long as you have a contract with us and for as long as it is necessary after that to meet other obligations. This period of retention is subject to our review and alteration.
Your communication preferences
We strive to provide you with relevant and useful information related to our products and services and industry news. You can update your communication preferences at any time by mandy@mandyqueenpr.com. Any promotional emails we send will include a link to unsubscribe at the bottom of the email.
Sharing your personal data with third parties
We do not sell data to third parties. However, the names and organisations of event delegates, but not their contact details, are shared with event organisers and sponsors.
We may disclose your Personal Data to third parties from time to time under the following circumstances:
You request or authorise the disclosure of your Personal Data to a third party.
Your Personal Data is disclosed as permitted by applicable law and/or in order to comply with, for example, a court order.Your Personal Data is provided to our agents, vendors or service providers who perform functions on our behalf. We require that our third-party service providers only use your Personal Data as necessary to provide the requested services to us and each service provider is subject to a set of terms consistent with this Privacy Policy.
Below is a list of the general categories of third parties. More information on the third parties with whom we may share your Personal Data is included in the privacy notice at the point where we ask for your details. It is likely that the identity and categories of such third parties will change and the privacy notices will be updated. It is your responsibility to review and understand the privacy notice prior to providing your Personal Data to us.
Hosting providers and website/App developers
Providers of communication enabling software
Database software providers
Designers
PR and Marketing Freelancers
Statutory authorities, including HMRC
Payment services providers and the Mandy Queen PR’s Banking facilities
Event management software
Awards management software
Printers
Legal Counsel
Loyalty scheme providers
Event organisers
Mailing houses and call centres
Publishers
Researchers and research companies working on our behalf
Payroll services and providers of employee benefits
Cookie use
We may obtain information about your interactions with Mandy Queen PR-owned websites and general internet usage by using a “cookie” file.
A cookie is an element of data that a website can send to your browser, which may then be stored on your hard drive. You can choose not to receive a cookie file by enabling your web browser to refuse cookies or to prompt you before you accept a cookie. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage your preferences related to cookies, please consult the privacy features within your browser.
We use a range of cookies – some cookies are necessary for our websites to work properly, and others enhance the functionality of our websites by storing your preferences (such as your preferred language or the region you are in). Cookies also allow us to count page visits and traffic sources to measure and improve our sites' performance. They help us to understand which pages are visited most frequently and how visitors interact with our sites.
Third-Party cookies may be set through our site by our advertising partners. They may be used by these companies to enable them to build a profile of your interests and show relevant advertisements on other sites. These cookies are based on identifying your browser and internet device.
If you opt-in to use the “Remember me” feature on our websites, we will place a persistent cookie on your hard drive, and you will not be required to log in for every session. By disabling cookies on your machine or clearing your browsing history, you may deactivate the persistent cookie.
In general, if you opt out of using cookies, it will affect your use of the Mandy Queen PR’s websites.
Transfer of personal data internationally
By providing us with your Personal Data, you acknowledge and agree that we may from time to time, transfer any of your Personal Data to any of the third parties with whom we work to deliver our contract to you or to the offices of any of our agents or appointed representatives located around the world.
More information on the third parties with whom we may share your Personal Data is included in the privacy notice at the point where we ask for your details. The identity and categories of such third parties will likely change and the privacy notices will be updated. It is your responsibility to review and understand the privacy notice before providing your Personal Data to us.
We require that our third-party service providers only use your Personal Data as necessary to provide the requested services to us. Each service provider is subject to a set of terms consistent with this Privacy Policy.
Security and other
We use reasonable measures to strive to safeguard and secure the Personal Data shared with us. However, we do not accept responsibility for the security of any devices you may use to share it with us. Our security practices, processes or technology do not guarantee absolute security of your information and you should take all normal personal precautions such as, but not limited to, not sharing passwords, closing browsers, and not using public networks (e.g., internet cafes, etc.).
Any transmission of personal information to us is at your own risk.
Parents and children
We do not knowingly collect personal information from children under the age of 13. Parents have the right to terminate the registration of a child under the age of 13 by contacting us using the information listed at the bottom of this policy.
Subject access/user rights
As a data subject, you have the following rights:
The right to be informed about how we use your Personal Data.
The right of access to your Personal Data and the right to have your data corrected or erased (which must be balanced with other rights and obligations).
The right to restrict processing of your Personal Data.
The right to not be subject to any decision based solely on automated processing of your Personal Data.
You also have the right to lodge a complaint about the processing of your Personal Data carried out under this Privacy Policy, with the ICO or relevant other supervisory authority.
Contact us
If you need to get in touch with us about this Privacy Policy or the Personal Data that we process, please contact: mandy@mandyqueenpr.com