Mandy Queen

PR, Communications & Marketing Consultant

I care about your success. My approach is to understand your goals and challenges then design a communications strategy that guarantees results and a return on investment.

I get success for my clients by understanding their business objectives, reviewing their current communications, then providing a communications strategy that integrates paid, earned, shared and owned media e.g. social media marketing and media relations. With nearly 25 years public relations experience gained in global organisations you will receive a quality service from me and I will always consider the impact of the communications strategy on your reputation and credibility.  

What will you achieve from working with me? A trusted advisor, support, quality advice, a return on investment, sales, brand awareness, more time, professionalism, an efficient and effective partnership, creative ideas, connections, experience.... someone who specialises in her industry and keeps up to date with new developments in PR and communications. 

I am based in Hong Kong, but work with clients virtually across the world. I believe that independent practitioners are the future. We are more agile and more cost effective as we don't have expensive overheads such as rent and regular staffing.

Contact me today. 


My approach 

Expert Public Relations and Communications Strategies that Get Results

I believe that significant results can only come from strategic communications. I work with my clients to understand their business objectives and put together a strategic communications plan that gets results and makes their business better. 

Brand values: 

1. Practical Easy to Understand Guidance

2. Return on Investment

3. Highly Experienced PR & Communications Professional – 25 years

4. Passionate about Growth and Learning

5. Inquisitive and Collaborative Communicator

6. Highly Skilled in Reputation Management

7. Cross-cultural Experience

8. Mature and Sound Judgement

​Mandy works with a range of tried and tested professional designers, photographers, videographers and translators. She can also help you to set key performance indicators for your PR agency. 

Expert Public Relations and Communications Advice That Gets Results


Image by William Iven

Communications Audit

Strategy Planning

Stakeholder Mapping

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political interview

Social Media Strategy

Content Planning

Crises Counsel


Mandy Queen Bio

Mandy Queen is one of Hong Kong’s leading Public Relations practitioners with nearly 25 years’ international experience in strategic planning and reputation management.

Mandy set up PR Agency Cred Communications in 2010, and has worked with clients including British Council on the SPARK arts and education festival, Global Sources, Informa Markets, Agricultural Horticulture & Development Board, Scottish Government, Forum of Incident Response Teams, Korean Government, New World Development, Weave Co-Living to name but a few. In 2005 Mandy arrived in Hong Kong and embraced its unique positioning as the heart of Asia and the gateway to China by marketing conferences and exhibitions for Global Sources and Messe Frankfurt across Asia Pacific and the Middle East.

Prior to moving to Hong Kong, Mandy was Head of Communications for the Sea Fish Industry Authority. She started at SFIA as a Communications Manager and was quickly promoted to Head of Communications becoming responsible for all aspects of communications planning from consumer and corporate communications to crisis communications and public affairs. Her first role in communications was after graduating with a BA in Communications in Scotland when she worked inhouse at Scottish Courage Brands (now Heineken) doing marketing communications and events for global beer brands Becks, Fosters and Miller Genuine Draft – this is where her passion for communications really started.

Mandy was invited to be the Programs Chair for Hong Kong’s public relations body PRHK, a co-organiser of Hong Kong’s Creative Mornings and has been a keynote speaker at various conferences in Brussels at the EU, Sweden and the Hong Kong Convention Exhibition Industry Association.  She is currently one of The Women Foundation’s “Women to Watch” an initiative to increase the number of women sitting on boards in Hong Kong.

Cred Communications was rebranded and refocused in 2020 to Mandy Queen PR


Why work with me?

Happy Clients


We have worked with Mandy Queen over many years for different companies, and she's never disappointed, not even once!  She has done stellar PR work and I've personally seen how she has come out winning even through extremely difficult projects.  I would really recommend this the PR agency of choice in Hong Kong.

Wendy Yung - Economist Events

We were fortunate enough to work with Mandy during our fundraising Kickstarter campaign for The Helper documentary and I can honestly say the campaign wouldn’t have been a success if we hadn’t had the agency on board!  From strategic thinking and planning, to utilizing their extensive network of both English and Chinese language media to achieve first rate press coverage -  she really got our messaging out across all platforms to ensure huge public awareness of the film throughout Hong Kong.

Joanna Bowers - The Helper Documentary

Mandy was a key partner of Emarsys for many years, managing our media relationships and creating buzz around our proposition. She worked with us through many campaigns, offering direction and inspiration, helping us to frame our ideas, running with us as we developed those ideas into fleshed out messages and, critically, making sure those stories got to all the right people and were published in all the right places. Mandy's highly personal approach to business means that working with her was not only ‘highly effective’ but also ‘highly enjoyable.’ A class act.

Stuart Barker - Emarsys


Past & Present

Agriculture & Development Board

I work with the UK's Agricultural Horticulture Development Board to raise awareness of premium and sustainable meat from Britain. I have achieved this by organising a successful annual Young Chef Competition, Cantonese media dinners and bi-lingual social media marketing and ad campaigns.

Scottish Government

I successfully represented the Scottish Government and Scotland Re:Designed in Hong Kong to showcase Scottish fashion and textile designers at PMQ. I organised media interviews, a VIP event featuring fashion buyers and high level stakeholders, engagement with local fashion influencers and social media marketing.

British Council in Hong Kong

I represented British Council over a period of several years. I was there every step of the way, leveraging connections with media outlets to attract target audiences and ensure maximum coverage and social media impact for their annual arts and education festival - SPARK at Twai Kwun, their participation at the Hong Kong Book Festival and other arts and literature events.

Forum of Incident Response & Security Teams

I have worked with FIRST.Org for a number of years. I am their key consultant for all communications from global media relations to the design and writing of their annual report and newsletters.

Emack & Bolio's

I worked with Emack & Bolio's for a number of years developing a wide number of creative concepts to get hundreds of media items, social media engagement, influencer engagement including National Ice Cream Month. Not suprisingly we got spectacular results.

Komune by Ovolo

I launched Ovolo Group's new F&B brand - Komune with a successful media, influencer and social media campaign. The resulting coverage and awareness resulted in Komune going to no1 on Trip Advisor and becoming the talk of the town.


I developed a bi-lingual earned and paid social media strategy that resulted in 400 leads for Informa, the organisers of Cosmoprof Asia.

Weave Co-Living

I worked with Emerald Lake to educate the media across Hong Kong about their new concept - Weave Co-living.  It was a long and challenging process, but in the end—not surprisingly—we came out with spectacular results across the media with hundreds of articles and interviews with the founder and about Weave.


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Get in touch!

Do you need expert advice on your communications so that you achieve better business results?

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852 2110 3519

Clearwater Bay, Sai Kung, New Territories, Hong Kong

©2020 by Cred Communications Ltd.